Real-Time Waste Intelligence with Veolia and Spare-it: From Insight to Measurable Action

The Challenge

Even organizations with mature sustainability programs often face limited visibility into waste performance. Veolia sought consistent, actionable insights to better understand material flows, optimize sorting at the source, and empower employees to drive measurable improvement.

“We know exactly how much water and electricity we consume,” said Laurent Pelletier, CEO, Veolia Hong Kong, Macau, and Taiwan. “But we didn’t really know how much waste we produced.”

The Solution

Veolia implemented Spare-it’s Waste Intelligence platform to bring real-time visibility and accountability to its waste streams. Smart scales and AI-powered photo analytics captured data across office spaces, while intuitive dashboards translated it into performance insights.

Teams could identify high-impact areas, monitor trends, and connect daily actions with long-term sustainability targets.

“Within the first few months, we identified the major waste-generating areas,” said Serena Wong, Deputy Head of Purpose and Sustainability, Veolia Asia. “With our efforts, together with the tools from Spare-it, we increased our diversion rate by 27%.”

The Outcomes

Data visibility created momentum for engagement and performance across Veolia’s workplaces:

• Diversion increased by 27%, keeping significantly more material out of landfill.

• Contamination reduced to just 0.8%, resulting in cleaner, higher-quality recycling streams.

• More than 5,000 kilograms of CO₂e avoided through better sorting and reduced waste.

• Over 260 AI-analyzed photos uncovered a 19% missed recycling opportunity, guiding behavior-based interventions.
  
  

“Spare-it helps people change behavior to better sort waste at the source,” added Laurent Pelletier. “Spare-it and Veolia together are a very good combination to impact on the environment.”

How You Can Drive Similar Results

Waste performance improves fastest when visibility meets engagement. Spare-it’s Waste Intelligence platform equips enterprise teams with data and feedback loops that make sustainability actionable at every level.

By combining accurate measurement with behavior change, organizations can transform waste from a compliance metric into a driver of culture, performance, and impact.

For more examples of measurable success, explore our Capgemini case study and our work with Swire Properties.

Ready to turn visibility into measurable action? Request a quote to see how Spare-it can help your organization achieve their sustainability goals.